General Housekeeping Info:
Check in time is 3:00 pm and check out time is 11:00 am. Please return keys and movies to the office upon checkout. We do require is a $ 25 fee for missing keys. There is no maid service during your stay, but it can be arranged for $ 25.
Cancellations must be made at least 10 days before check in date to avoid a one-night cancellation fee. Unfortunately we cannot issue a refund for early departures.
Yes the Fireside is one big non-smoking zone! Just like on the airplane. Federal aviation rules do not apply, but a $250 fine will be imposed should this policy be violated. So to avoid any misunderstanding, this means no smoking of any kind in the rooms—no cigarettes, vaping, cigars, joints, pipes. We don’t want to sound mean, but this fine will be strictly enforced. If you want to smoke a brisket there are several propane-fired BBQ grills on the property! (Charcoal grilling is not allowed due to the fire risk.)
We love pets and have 3 rooms dedicated to accommodating them—Cedar Den, Acorn and Bear’s Bungalow. There is a $ 20 pet fee per night and a limit of one pet per room. We do have a few pet-specific rules as follows:
Please do not leave your pet unattended in the room at any time. We have found that the unfamiliar surroundings and wildlife sounds can make Fido bark and no one including Fido wants that on their relaxing escape to the mountains! Wag more, bark less!
Pets are not allowed on the beds or furniture. We have dog beds in the dog rooms so please use them!
Please pick up your pet’s poo.
No Birds. If you have an exotic pet, prior approval is needed.
If you want to party down up on the Hill, the Fireside is not the place for you. To ensure everyone has a restful stay, quiet hours are 10 p.m. to 7:30 a.m.
Should any guest's behavior be disruptive or overly loud, and it disturbs other guests, a warning will be given. If it is not heeded, the offending party will be asked to leave by the Riverside County Sheriff and will not receive a refund for their stay.
We live in the mountains and we are the interlopers as far as the wildlife is concerned. That includes the tiny wildlife. You may find a Daddy Long Leg or other visitor in the shower or elsewhere on occasion. If it freaks you out let us know and we will relocate it for you!
Management is not responsible for any lost valuables. Be sure to check your cottage thoroughly before you check out! If we find something we will try our best to save it for you to retrieve!
We try very hard to make the Fireside nice, clean and comfortable. Please don’t mistreat the room. You will be responsible for any damages to your room or furnishings during your stay.
It should go without saying but we will say it anyway:
Welcome to the Fireside and everyone is welcome regardless of race, religion, sexual orientation, gender, political views! Celebrate diversity!